Skip to main content
Free Shipping Over $150
99%+ Purity
Same-Day Shipping Before 4 PM EST

Frequently Asked Questions

Find answers to common questions about our products, ordering, shipping, and more.

General

Research peptides are synthesized amino acid chains used for scientific and laboratory research purposes. They are not intended for human consumption and are sold exclusively for research applications such as in vitro studies, cell culture experiments, and other scientific investigations.
No. All Everest Peptides products are strictly for research purposes only and are not intended for human or veterinary use, clinical trials, or therapeutic applications. They are not drugs, supplements, foods, or cosmetics, and are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you confirm you are a qualified researcher and agree to our Research Use Only Policy.
A Certificate of Analysis is a document from an independent, third-party laboratory that verifies the identity, purity, and quality of each batch. Every Everest Peptides product comes with a COA that you can download from the product page or lookup using your batch number.

Orders & Shipping

Within the U.S. we offer USPS Ground Advantage and UPS 2-Day Air — free standard shipping on orders over $150, and free 2-Day Air on orders over $250. We also ship to Canada via UPS Standard International.
Yes! We offer free standard shipping (USPS Ground Advantage) on all U.S. orders over $150, and free UPS 2-Day Air on U.S. orders over $250. U.S. orders under $150 have a flat rate shipping fee calculated at checkout. Free shipping does not apply to international orders — Canadian shipping rates are calculated at checkout.
Orders placed before 4 PM EST ship the same day.
Yes. Once your order is packed, you'll receive an email with tracking information.
We take care of it — completely free of charge. Unlike other companies, we don't charge you for shipping insurance or make you file claims and chase down UPS or USPS yourself. If your tracking has stalled and the package looks lost, just contact our support team with your order number and we'll reship your order at no cost to you. It's that simple.
Yes — in addition to the United States, we now ship to Canada via UPS Standard International. Please note that free shipping promotions apply to U.S. orders only; shipping rates for international orders are calculated at checkout.

Products & Quality

All Everest Peptides products are guaranteed to be 99% purity or higher, as verified by independent third-party testing through Freedom Diagnostics. The exact purity percentage is documented on each product's Certificate of Analysis.
Peptides should be stored in a cool, dry place away from direct light. For long-term storage, we recommend refrigeration at 2-8°C or freezing at -20°C. Always keep products sealed until ready for use in your research.
Every batch is independently tested by Freedom Diagnostics, a U.S.-based analytical laboratory — never in-house. Each lot is characterized by HPLC (High-Performance Liquid Chromatography) and LC-MS (Liquid Chromatography–Mass Spectrometry) as part of a multi-point quality panel, and no batch is released for sale until it passes. Results are documented in a Certificate of Analysis (COA) available for every product.

Payment & Security

We accept all major credit and debit cards (Visa, Mastercard, American Express, Discover) and Apple Pay on supported devices. Every transaction is processed through secure, encrypted, PCI-compliant gateways. We also accept Zelle — and you save 10% when you pay that way. Learn more about our payment options →
Yes — if you prefer Zelle or have trouble with your card, you can pay by Zelle and save 10% on your order. Add your items, go to checkout, apply any coupon, and select your shipping method so your total is final. Then email contact@everestpeptides.com with a screenshot of your checkout (or a list of what's in your order) and your order total after coupons and shipping selection. We'll reply with an invoice and our Zelle details — with your 10% discount applied — within 15–30 minutes, so keep an eye on your email. Once payment is received, your order ships — same day if it's before 4 PM EST.
On a supported Apple device with a card set up in Wallet, Apple Pay automatically appears as a payment option at checkout. Tap it, authenticate with Face ID, Touch ID, or your passcode, and you're done — no card numbers to type and no shipping info to fill out. Apple never shares your real card number with us.
Your card is charged immediately when you place your order. Once payment clears, we package and ship your order — typically the same business day or the next morning.
Card declines are usually caused by your bank flagging the transaction as unusual, an incorrect billing address (AVS check), or insufficient funds. The fastest fix is to contact your bank to authorize the charge, then try again. If it still won't go through, you can pay with Zelle instead and save 10% — email contact@everestpeptides.com with a screenshot of your checkout (or what's in your order) and your order total after coupons and shipping, and we'll send Zelle details with the discount applied.
Yes. We use industry-standard 256-bit SSL encryption and never store card details on our servers. Card payments are entered directly on our processor's PCI-compliant page, and Apple Pay uses tokenized device-specific card data — so your real card number never touches our systems at any point.

Returns & Refunds

We accept returns of unopened, undamaged products within 30 days of delivery. Due to the nature of our products, we cannot accept returns of opened items. Please contact our support team to initiate a return.
If your order arrives damaged, please contact us immediately with photos of the damage. We will ship a replacement at no additional cost or provide a full refund.

Still Have Questions?

Our support team is here to help. We always respond within 12–24 hours, and most times within a few hours — including weekends.

Contact Us

New Customer Offer

20% Off Your First Order

Subscribe for your discount code, restock alerts, and new product updates.

Join 9,000+ researchers who trust Everest Peptides.